This policy explains how Vesica Agency ("we", "us", "our") collects and uses your personal data when you use this website or enquire about our services. We are the data controller for the purposes of UK data protection law (UK GDPR and the Data Protection Act 2018).
Vesica Agency is a web design and social media management business based in Leeds, West Yorkshire. If you have any questions about this policy or your data, contact us at hello@vesica.agency.
When you submit our contact form, we collect the information you give us, which may include:
If you accept analytics cookies via our cookie banner, we also use Google Analytics to understand how visitors use this site — see the Cookies section below for details. Standard server logs (such as IP address and browser type) may be recorded by our hosting provider for security and operational purposes.
We use the information you provide to:
Our lawful bases for processing are your consent (when you contact us), the performance of a contract (once you become a client), and our legitimate interests in running and securing our business.
We use a single essential local storage entry to remember your cookie-banner choice so we don't ask again. This is strictly necessary and doesn't require consent under UK PECR.
If you click Accept on our cookie banner, we also load Google Analytics (GA4), which sets cookies (such as _ga) to measure page views, approximate location, and device/browser type. These cookies only load after you've given consent, and are not set at all if you click Reject. You can withdraw consent at any time by clearing your browser's local storage and cookies for this site, which will show the banner again on your next visit.
We only share your data with service providers that help us run the website and respond to you, including:
We never sell your personal data.
We keep enquiry data for as long as needed to respond and for a reasonable period afterwards. Client data is retained for the duration of our engagement and for as long as required to meet legal, accounting, and tax obligations, then securely deleted.
Under UK GDPR you have the right to access, correct, delete, or restrict the processing of your personal data, to object to processing, and to data portability. To exercise any of these, email hello@vesica.agency.
You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk if you believe we've handled your data improperly.
We may update this policy from time to time. The "last updated" date above shows when it was last revised.